Terms and Conditions

1. INTRODUCTORY PROVISIONS

1.1. These terms and conditions (hereinafter referred to as the “Terms”) are binding for all clients of Bliss Yoga Studio (hereinafter referred to as the “Studio”) operated by Bliss Yoga Studio s.r.o. at Vysokoškolská 524/1, Prague 6 – Suchdol, Postal Code 165 00, Company ID: 08662380, website: www.bilssyoga.cz, contact: tereza@blissyoga.cz, registered at the Municipal Court in Prague. The operator provides physical education and sports services in the field of yoga and provides services in the field of massage, reconditioning, and regeneration.

1.2. Client. A client is any natural person who has used the services of Bliss Yoga Studio (attendance at a lesson, therapy, participation in a workshop, course).

1.3. Lesson. A lesson means a period of time, a class taught by an instructor.

1.4 Course. A course is a comprehensive set of exercise lessons.

1.5 Workshop. A workshop is a form of educational activity in which the instructor prepares a program so that participants can expand their knowledge for further practice based on their own experience. A workshop takes place over a longer period of time than a regular lesson.

1.6. Reservations. When you book a lesson, it’s automatically added to the reservation system.

1.7. Registration. By completing the registration, the client (or their parent if they’re a minor) agrees that they’ve read the Terms and Conditions, Operating Rules, and Special Operating Rules before entering the studio and will follow them. The Operating Rules are published on the studio’s website and in the studio premises. Clients under the age of 18 may only use the studio’s services with the written consent of their parents. Registration can be done electronically on the studio’s website or at the studio reception. The client fills in their email address, first and last name, and confirms their consent, thereby confirming their agreement with the Operating Rules and Terms and Conditions. There is no fee for registration. Registration constitutes the conclusion of a contract between the operator and the client in written form electronically. The client must register before any lesson, workshop, or course.

2. PRICE LIST

2.1. The price list is available on the studio’s website. The operator is entitled to update the price list.

2.2. Full one-time – non-discounted admission can be paid in cash at the reception desk before the start of the lesson.

2.3. For open group lessons, discounted admission in the form of credits can be purchased. If the client purchases lessons worth CZK 2,000, the amount is converted into credits and a 10% discount is given as a bonus. The system automatically increases the credit price to CZK 2,200. For individual lessons (therapies), the client receives a 10% discount when purchasing at least 3 lessons (therapies).

2.4. At this time, we only accept cash payments at the studio reception, payments via the ComGate payment gateway, and bank transfers to the operator’s account at FioBanka, account number 2702016727/2010. We accept Benefity a.s., Benfit Plus, Edenred, and Sodexo – ActivePass. We do not accept Multisport cards.

3. RESERVATIONS, CANCELLATIONS

3.1. Lessons can only be reserved or canceled online in the reservation system. Reservations for all lessons are free of charge, but can only be made after prior registration and only if you have sufficient credit. Open lessons can only be reserved 1 hour before they start. Cancellation of a reservation for an open lesson is free of charge and is possible 4 hours before the start of the lesson. Morning lessons starting at 7:00 and 8:00 can be canceled 12 hours before the start. After booking a lesson, your credit will be automatically deducted; if you cancel in time, the credit will be refunded by the system. Individual lessons can be canceled 24 hours before the start.

3.2. For open lessons, you can purchase a one-time entry only in cash at the studio reception. You can see if there are any free spots in the schedule – lessons – free spots. Even in the case of a one-time entry, it is necessary to fill out the registration in the reservation system or at the studio reception.

3.3. Credit has a limited validity of 180–365 days (according to the current price list) and is non-refundable. The validity of credit can be extended by recharging it. The credit system cannot be used to pay for refreshments, purchase equipment, or pay for workshops and courses, unless otherwise stated in the course description. In case of serious reasons, credit can be transferred to another person. In this case, please contact us at tereza@blissyoga.cz.

3.4. Reservations for courses and workshops are only complete once the money has been credited to the operator’s account. The price of the course or workshop can be paid by bank transfer to the operator’s FioBanka account, account number 2702016727/2010, via the ComGate payment gateway, or in cash at the studio reception. If the client cancels the course or workshop more than 3 weeks before the start date, the full amount will be refunded. One week before the start date, 50% of the total amount will be refunded. Less than a week before the start date, the course fee will be forfeited in favor of the operator. In the event of cancellation of the course for serious reasons, the course fee may be transferred to another person. In this case, the client can contact tereza@blissyoga.cz.

3.5. Individual lessons must always be booked in advance by email at tereza@blissyoga.cz. Individual lessons can be canceled 24 hours before the lesson by email at tereza@blissyoga.cz.

3.6. The operator reserves the right to cancel any planned lesson, course, or workshop. Any cancellation of a lesson, course, or workshop will be communicated to the client via a notice in the class schedule and by email.

4. SAFETY AND STUDIO RULES

4.1. Neither the instructor nor the operator bears any responsibility for the client’s health or any possible injury.

4.2. The client is obliged to adapt their exercise to their current state of health. The client performs sports activities in all lessons at their own risk and entirely on their own responsibility. The client must not endanger their health or the health of other clients through their behavior. The client uses all studio aids and equipment at their own risk.

4.3. By registering, the client confirms that they have read and agree to the studio’s terms and conditions and operating rules.

4.4. Neither the instructor nor the operator is responsible for the client’s valuables (such as money, jewelry, clothing, personal documents, keys, etc.). Clients may store small valuables in the safe at the reception area. In the event of loss or theft of valuables, it is necessary to inform the instructor and contact the Czech Police. The reception area and entrance to the studio are monitored.

4.5. During sporting events and therapies, it is prohibited to consume alcohol, narcotics, or psychotropic substances, or to smoke on the studio premises.

4.6. The client is obliged to comply with the studio’s fire regulations.